24/7 Call center:

+66 6000 353 48

+85 25 808 14 02

History of the company

«BEST SERVICE Assistance» - is medical assistance, TPA and multi-profile assistance company providing exceptional support for tourists, expatriates, corporations, insurance companies and individuals in South East Asia, CIS and Worldwide.

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«BEST SERVICE» is a holding company established on the territory of Thailand Kingdom and providing wide scope of services for its clients.

In 2013 «BEST SERVICE Assistance» was launched. We started to provide assistance for tourists and expatriates in Thailand and then in the whole world. From the beginning of our work we have been gradually expanding our area of services by establishing positive long-term relationships with the local healthcare providers, both private and public. Every year we handle a huge variety of cases including complicated hospitalizations, surgeries, evacuations, repatriations, outpatient cases and many others for our customers.

From 2014 to 2026, we expanded our operations to more than 50 countries. Our main regions are Asia, Latin America, Europe and the Middle East. We provide medical assistance, evacuation and repatriation, as well as concierge services. Every year our systems handle more than 150,000 cases. We work with over 3,000 medical institutions under direct contracts. The average operator response time is less than 20 seconds in 90% of cases. Our support works around the clock and in several languages. We cooperate with international insurance companies and assistance groups, and we are also contracted by other international assistance providers for work in Asia.

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