24/7 Call center:

+66 6000 353 48

+7 495 975 96 45

Products and services

BEST SERVICE Assistance is medical assistance, TPA and multi-profile assistance company providing exceptional support for tourists, expatriates, corporations, insurance companies and individuals in South East Asia, Russia, CIS and Worldwide. We ensure maximum savings and high level of assistance care for our clients providing for them wide range of services:


Medical Assistance and TPA

  • Emergency medical assistance
  • Third Party Administrative
  • Cost containment
  • Claims Management
  • Direct Billing Services
  • Local ground ambulance service
  • Transportation between medical facilities
  • Reimbursement of expenses directly to the client on the place of insurance event
  • Language support
  • Accompanying the patient in a medical facility
  • Fraud Risk Assessment

Evacuation and Repatriation

  • Ground or air ambulance transportation
  • Commercial flight (stretcher, business class, extra seats)
  • Fully equipped medical and non-medical escort
  • Special medical equipment rental (vacuum mattresses, portable oxygen concentrators, defibrillators, wheelchairs, etc)
  • Emergency kit and necessary medications preparation
  • Doctors with appropriate medical licenses (ITLS, ACLS Certification)
  • Constant monitoring of the case
  • Cooperation with Disaster medicine of Russia

Travelers Support

  • All medical assistance services
  • Travel assistance including booking hotels, taxi etc.
  • Language support
  • Translation of medical and other documents
  • Fully equipped medical escorts services
  • Information support during the travel

Medical Tourism

  • All kinds of treatment including aesthetic surgery, heart surgery, neurosurgery, eye surgery, dental treatment, IFV (in vitro fertilization or fertilization) and many others
  • Control of the treatment
  • Step-by-step organization of treatment abroad
  • Remote medical consultation before treatment
  • Long-term treatment arrangement, periodic check-ups and monitoring, patients progress assessment

VIP Clients Service

  • VIP clients assistance
  • Individual medical escorts services
  • Security service
  • VIP meeting
  • Business-class transfer
  • Route planning
  • Booking hotels and tickets for different events
  • Any assistance by customers request

Technical assistance

  • Organization of repair for vehicles
  • Quality control of the works
  • Towing a vehicle to automobile repair shop
  • Booking hotels, taxi for truck drivers
  • Disposal of a vehicle according to local laws
  • Reimbursement of expenses directly to the client on the place of insurance event

Medical assistance for expatriates

  • Medical assistance for expatriates
  • Housecall visits
  • Ambulance service
  • Periodic check-ups and monitoring
  • Direct Billing Services
  • Emergency medical assistance
  • Language support
  • Medical transportation
  • Medication prescription
  • Mental health monitoring
  • Reimbursement of expenses directly to the client on the place of insurance event

Legal Aid

  • Preparing agreements under foreign law
  • Subrogation services
  • Fraud Risk Assessment
  • Help at Court
  • Legal support in real estate registration
  • Pre-trial dispute settlement
  • Preparation of documents for arbitrazh court
  • Legal support and advice on arising matters
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